Privacy Policy

Last updated: December 20, 2025

Cure VPN is committed to protecting your privacy. We want you to clearly understand what information we collect, what we do not collect, and how we collect, use, and store information. We do not log your activity—this means no browsing history, traffic destinations, data content, or DNS queries are ever recorded. We also do not store connection logs, including your IP address, outgoing VPN IP address, connection timestamps, or session duration.

Our guiding principle is simple: collect only the minimal data required to operate a world-class VPN service at scale. Cure VPN’s systems are designed not to retain sensitive customer data; even if compelled, we cannot provide information we do not possess.

This Privacy Policy explains how Cure VPN (“Cure VPN,” “we,” “our,” or “us”) collects, uses, and stores information.

General Information

Cure VPN collects three types of information:

Account Information (Personal Information)
- To administer your Cure VPN subscription, we collect your name, email address, and payment information when you subscribe.
Aggregate App and VPN Connection Summary Statistics
- Minimal usage data is collected to maintain customer support and service quality. These statistics never include browsing history, traffic destinations, DNS queries, or IP addresses.
Anonymous VPN Connection Diagnostics and Crash Reports (User-Controlled)
- With your consent, anonymized diagnostics and crash reports may be collected to improve performance. This feature can be disabled in the app settings.

Personal Information

Cure VPN collects personal information you provide directly through our website. This includes your email address and payment details, which are required to establish an account, process payments, and respond to support queries.

We use your email address for:

Payment transaction confirmations
Password reset and account-related communications
Service updates and announcements
Customer support responses
Marketing emails (optional, with opt-out available)

Cure VPN does not sell your personal information to third parties.

Aggregate Apps and VPN Connection Summary Statistics

To maintain service quality, Cure VPN collects limited information such as:

App versions activated
Successful connection dates (not specific times)
VPN location used (not outgoing IP address)
Country/ISP (not source IP address)
Aggregate data transferred

This information helps troubleshoot technical issues and optimize network performance. Importantly, Cure VPN cannot identify individual user activity.

Anonymous VPN Connection Diagnostics and Crash Reports

With your permission, Cure VPN may collect anonymized diagnostics such as:

Connection failure details
Speed test results
Crash reports (handled anonymously by third-party platforms like Firebase Crashlytics and Google Analytics)

These reports are optional and can be disabled in your app settings.

Jurisdiction and Applicable Law

Cure VPN’s mission is to protect your privacy. We do not encourage illegal activity, and users are responsible for complying with the laws of their jurisdiction.

Communication Records

Cure VPN retains correspondence submitted via email, live chat, or feedback forms to improve customer support. We use secure third-party platforms such as Mailchimp (for emails) and Facebook Messenger (for live chat).

Security Measures

Cure VPN employs industry-leading physical, procedural, and technical safeguards to protect your information. Access is restricted to authorized staff only.

Servers are housed in secure data centers. No traffic data or personal information is logged. If any data center required logging, Cure VPN would immediately cease operations there.

Cookies

Cure VPN uses cookies to enhance user experience, including language preferences and secure account access.

First-party cookies: Used for account functionality and preferences.
Third-party cookies: Google Analytics and AdWords may be used for statistical reporting and remarketing.

You can disable cookies in your browser settings, though some site features may not function properly.

Third-Party Websites

Cure VPN’s website may contain links to external sites. We are not responsible for their privacy practices or content.

Consent and Age Restrictions

By using Cure VPN’s services, you consent to this Privacy Policy. Services are intended for users aged 18 and above.

Users in the European Union

Cure VPN complies with GDPR requirements by:

Collecting minimal personal data
Allowing users to access, transfer, correct, or delete their data
Processing data only for contractual obligations, legitimate business interests, or with user consent

You may exercise your GDPR rights by contacting us at [email protected].

Changes to the Privacy Policy

Cure VPN may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of the updated policy.

Contact Information

For questions regarding this Privacy Policy, please contact Cure VPN at: [email protected]